Appointment Scheduling
Our team ensures smooth and efficient appointment scheduling tailored to provider availability and patient
convenience. We help optimize daily calendars and reduce no-shows through structured follow-ups and
confirmations.
Eligibility & Benefits Verification (VOBs)
We verify patient insurance eligibility and benefits ahead of each visit, ensuring clarity on coverage, reducing
claim rejections, and improving patient satisfaction.
Authorization & Referral Management
We handle the entire process of obtaining prior authorizations and coordinating referrals with payers and
referring providers to ensure compliance and avoid service delays.
Patient Responsibility Estimation
We calculate and communicate expected patient financial responsibilities (copays, deductibles, etc.) upfront.
This promotes transparency, enhances patient trust, and improves collection rates.
Check-In & Intake Coordination
Our support team manages front-desk operations including patient check-ins, demographic verification,
document collection, and real-time updates to your EHR systems.
Communication & Follow-Up Support
We serve as an extension of your front office by handling inbound/outbound calls, reminders, and follow-ups
related to scheduling, coverage questions, and authorizations